PRIVACY POLICY

 

Effective Date: 2023

This Privacy Policy explains how Artcasa.mx (“we” or “us”) collects, uses, and discloses personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

  • Personal Information:
    • Contact information (such as your name, email address, and phone number) provided when you create an account, subscribe to our newsletters, or contact us.
    • Billing information (such as credit card details) necessary for processing payments and fulfilling orders.
    • Personal information you provide when participating in surveys, contests, or promotional activities.
    • Any other personal information you choose to provide to us during your interactions with Artcasa.mx.
  • Non-Personal Information:
    • Device information (such as IP address, browser type, operating system, and device identifiers).
    • Usage information (such as the pages you visit, the features you use, and the actions you take).
    • Cookies and similar technologies that track your activity on our website.

Use of Information

  • We use the information we collect for various purposes, including:
    • Providing and improving our services, products, and customer support.
    • Processing and fulfilling orders, including billing and delivery.
    • Communicating with you about your account, orders, and inquiries.
    • Personalizing your experience and delivering tailored content.
    • Sending promotional materials, newsletters, and other marketing communications.
    • Conducting surveys, contests, or other promotional activities.
    • Analyzing and understanding usage trends and preferences.
    • Detecting and preventing fraud, security breaches, and illegal activities.
    • Complying with legal obligations and protecting our rights and interests.

Data Sharing and Disclosure

  • We may share your personal information in the following circumstances:
    • With service providers and business partners who assist us in delivering our services, such as payment processors, shipping providers, and marketing agencies. These third parties are obligated to protect your information and use it only for the purposes specified by us.
    • With your consent or at your direction, such as when you choose to participate in a promotional activity that involves sharing personal information with third parties.
    • When required by law or to respond to valid legal requests, enforce our policies, or protect our rights, property, or safety, or the rights, property, or safety of others.
    • In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred to the new owner or operator of the business.
    • In aggregated or anonymized form for statistical and analytical purposes.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies allow us to recognize and remember your preferences, track your activity, and provide personalized content. You can manage your cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights and choices regarding your personal information, including the right to access, correct, or delete your information. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible. If you believe that we may have collected personal information from a child, please contact us using the information provided at the end of this Privacy Policy.

Third-Party Links and Services

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party platforms. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be effective when we post the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:

Email: hello@artcasa.mx
Phone: +52 958 117 2006

Please allow us a reasonable time to respond to your inquiries and requests.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as described herein. ARTCASA.mx is a subsidarary of Salt AIR Holdings.

Cookies Policy

At Artcasa.mx, we use cookies to enhance your browsing experience and provide personalized content. By using our website, you consent to the use of cookies as described in this Cookies Policy. This policy explains how we use cookies and how you can manage your cookie preferences.

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide information to website owners.

Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block these cookies, but some parts of the website may not function correctly.
  • Analytics and Performance Cookies: These cookies help us analyze website traffic and measure the performance of our website. We use this information to improve the functionality and performance of our website. These cookies do not collect personally identifiable information.
  • Marketing and Advertising Cookies: These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising networks. These cookies may collect information about your browsing activities and interests to provide targeted advertising.

Managing Cookie Preferences

You can manage your cookie preferences and opt-out of certain types of cookies by adjusting your browser settings. Please note that blocking or deleting cookies may impact your experience on our website and limit certain features.

Third-Party Cookies

We may also allow third-party service providers, such as analytics and advertising networks, to use cookies on our website. These third parties may collect information about your online activities over time and across different websites. We recommend reviewing the privacy policies of these third-party providers for more information on their cookie practices.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.

If you have any questions or concerns about our use of cookies, please contact us using the information provided below:

Email: hello@artcasa.mx
Phone: +52 958 117 2006

This Cookies Policy was last updated on 01/01/2023.